Refund & Return Policy

We want you to love your purchase from 999 Bazaar. If you're not completely satisfied, we're here to help.

Returns

You have 30 days from the date of delivery to request a return. To be eligible, your item must be unused, in its original packaging, and in the same condition you received it.

How to Start a Return

Email info@999retail.com with your order number and the reason for your return. We'll respond with instructions. Please do not send items back without contacting us first.

Refunds

Once we receive and inspect your return, we'll notify you of the approval status. Approved refunds are processed to your original payment method within 5–10 business days. Original shipping costs are non-refundable.

Damaged or Defective Items

If your item arrives damaged or defective, contact us within 7 days of delivery with photos, and we'll arrange a replacement or full refund at no cost to you.

Return Shipping

Customers are responsible for return shipping costs unless the item was damaged, defective, or incorrect.

Non-Returnable Items

Certain items cannot be returned, including intimate apparel, perishable goods, and personalized products. These will be noted on the product page.

Questions?

Contact info@999retail.com for any return or refund questions.

999 Bazaar is operated by NINE (9) ETHER, Inc., Brooklyn, NY.